How do I request a return or exchange?

To initiate a return, contact us and include the following information: 

  • Order number
  • Full name
  • E-mail
  • Reason for return

Once approved, we will provide a return label free of charge for orders above 45€.

Returns during sales periods or for items purchased at reduced prices are subject to a charge. These costs are borne by the customer and may vary according to geographical location.
 

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